HP 950 XL and 951 XL Error Message Solutions

HP 950 XL and 951 XL Error Message Solutions

Users around the world have experienced the following error message when installing generic and re-manufactured HP 950XL and 951 XL ink cartridges.

"One or more cartridges appear to be damaged. Remove them and replace with new cartridges."

This is normally due to the printer manufacturer releasing firmware that blocks the use of non-original ink cartridges. HP claimed that the firmware update was an essential security feature but was later forced after massive objection by users to release a firmware "fix", undoing the code that prevents the use of generic and compatible ink cartridges. After installing this update your printer should again accept generic and non-original ink cartridges.  Turn off automatic software updates in the HP software to prevent this from happening in the future.

Link to HP firmware fix 

If that still doesn't work then the printer might be having trouble reading the gold contact chip that is located on the end of the cartridge.  Sometimes residue or finger print oil can get on this contact point and cause an error.  Use a lint free cloth or earbud and gently clean the contact point.  Then, put the cartridge into the printer, turn the power off , unplug it for 10-15 seconds, plug it back in and start it back up.  This will reset the printer and will likely get the cartridge to read in the printer as expected

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